Lackawanna Online

FAQ

  • Company Info
  1. Where is the company located?

The company is located in the City of Scranton, PA. United States.

2. You can mail us at: info@lackawannas.com

 

  • Seller
  1. Who can sell on LACKAWANNAS.COM?

We welcome anyone who sales certifiable items. The seller ought to have a valid phone number and email address in order to sell on our site.

  1. What are the procedures for sellers to list products and services on LACKAWANNAS Online Platform?

The following procedure should be followed to become a seller at LACKAWANNAS:

  • Register yourself as a seller at LACKAWANNAS.com
  • List your products or services under specific categories.
  • Once you receive an order, pack it properly and mark it as “Ready to deliver”. Take the package to the nearest post office and send it to the buyer. For local pick up, the seller must communicate directly with the buyer to arrange for a place to pick up the item.
  • Once your order is successfully dispatched, we will settle your payment within 10 business days.
  1. Can one seller sales both products and services on LACKAWANNAS?

Yes, you can sell both products and services on LACKAWANNAS.

 

  • Payment
  1. Is Cash on delivery available for products?

Yes, it is available in specific categories of products.

  1. Can I pay from my Debit/Credit Card?

You can pay by credit or debit card.

  1. How should I enter my credit/debit card information?

The information you enter on the Payment screen must be the same as it appears on your credit/debit card. This information collected will be used to authorize your payment.

  1. What is Auto pay?

Auto-Pay implies that your bills will be paid naturally on their due date or date you pick utilizing your default Mastercard. This will stay away from any late expenses and free you from being required to recall when to pay. It is prudent to utilize it when you are purchasing products most of the time.

  • Buyer
    1. Is it possible there could be different prices for the same type of product?

LACKAWANNAS is an online platform where many sellers sell their products which are similar to others. However, prices are decided by the sellers only. So, it is possible to get different prices for the same type of product from different vendors.

 

    1. How do I cancel the order I have already placed?

You can cancel your order before it is dispatched. This may not be applicable for certain sellers. You should see an option to cancel within 'My Orders' section under the main menu.